Just saw this headline from AAF SmartBrief: “Denny’s embraces its diner image”, and I celebrated! A company that proudly markets itself for what it is, not what it wishes it could be – this is truly a marketing moment.
With the bountiful big-name coffee houses and family-friendly restaurants on every corner of the country, to have a long-standing brand come to accept their unique point of differentiation is something to behold. They are now promoting the diner experience. It’s not for everybody, but it is truly special to their core audience.
Marketing works when companies don’t try to be all things to all people. Whether you like the Denny’s brand or not, you have to give them credit for focusing in on what they do well, and being true to their unique value proposition. It would make my old marketing professor smile, which would have been a rare occurence.